The error codes from 2000 -> are error codes given when using the Web Service functions in E-Signing.
Results found: 153
2001 - HTTP GET requests not supported
HTTP GET requests are not supported. |
2002 - Internal error
An unexpected internal error has occurred. Send the error code, MerchantID, time and OrderID to our support using the Contact us form to get more information.
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2003 - Invalid request
The TrustSignMessage request has exceeded its size limit. The size limit of a request is 11.4 MB (base64 encoded). |
2004 - Invalid request
E-Signing failed to read the request from the customer. Send the error code, MerchantID, time and OrderID to our support using the Contact us form to get more information.
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2005 - Invalid format
The XML format is unvalid as the request is not according to the TrustSignMessage XSD. To get the latest XSD, click here. Refer the XSD for namespace/version. |
2006 - Internal error
E-Signing failed to stream the response back to the customer application. Send the error code, MerchantID, time and OrderID to our support using the Contact us form to get more information.
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2007 - Invalid MerchantID
The MerchantID used in the request is invalid. |
2008 - Internal error
An unexpected internal error has occured. Send the error code, MerchantID, time and OrderID to our support using the Contact us form to get more information. |
2009 - Time window violated
The allowed time window is violated and the request has been rejected. The delta time between now and the request time exceeds the limit. The limit is currently set to + / - 10 minutes. |
2010 - Invalid OrderID
The OrderID used in the InsertOrder already exist. Read more about OrderID. |
2011 - Invalid request
The OrderDeadline value is invalid. The value must be after the current system time in UTC. |
2012 - Invalid request
There are too many Signer elements are present in the InsertOrder request. |
2013 - Invalid request
The LocalDocumentReference are not unique and it is registered for more than one document. |
2014 - Invalid request
The LocalSignerReference is not unique. The reference is registered for more than one signer. |
2015 - Invalid step number composition
Invalid StepNumber composition. Must be in ascending order starting from 1. |
2016 - Invalid step deadline
Invalid StepDeadline value. |
2017 - Invalid signingprocess deadline
Invalid SigningProcessDeadline value. |
2018 - Invalid signingprocess reference
Invalid SigningProcess reference. A Local reference is invalid. |
2019 - Invalid customer config
The customer's E-Signing configuration is invalid. Send the error code, MerchantID, time and OrderID to our support using the Contact us form to get more information. |
2020 - Invalid request
The InsertOrder request is invalid. An eID that is not registered by the customer configuration has been used for a Signer's AcceptedPKI element. Send the error code, MerchantID, time and OrderID to our support using the Contact us form to get more information. |
2021 - Invalid request
The InsertOrder request is invalid. The customer is not configured with an archive. Send the error code, MerchantID, time and OrderID to our support using the Contact us form to get more information. |
2022 - Invalid ArchiveName
The ArchiveName is invalid for this Customer. |
2023 - Invalid ArchiveIndex
A ArchiveData Index key is invalid for this Archive. |
2024 - SignerID is not allowed
SignerID SSN is not allowed for this eID. The customer does not have access to SSN. |
2026 - WebContext ref
LocalWebContextRefs are not unique. |
2027 - Invalid WebContext
Invalid WebContext. |
2028 - Invalid MerchantSigner SigningPKIType
Invalid MerchantSigner SigningPKIType value. |
2030 - Invalid Customer Channel
Invalid Customer NotficationChannel. |
2033 - Invalid signingprocess reminder starttime
Invalid SigningProcess -> ReminderSettings -> StartTime value. |
2034 - blankcvr
Error text: "You are not authorized to represent any company or do not have a Business ID. Please check your registration. " This error message is displayed when the Private MitID - on behalf of companies functionalities are used and the user is not authorised to represent any company. |
2035 - OrderID not exist
OrderID not exist. |
2036 - sign order is not active
sign order is not active. Not in Ready or InProgress state. |
2038 - Document size too large
A document in the InsertOrder request exceeds the size limit. |
2039 - Modify OrderDeadline
Failed to ModifyOrderDeadline. The reason may be that the Order has a final state (example: CancelledByMerchant). |
2040 - Failed validate SDO
Failed to validate SDO. Check the error message for details. |
2041 - Invalid Signer Channel
InsertOrder failed. A Signer channel is invalid. |
2042 - Sign process ID is not valid
Invalid request. No sign process is found for the given sign process ID. |
2043 - Invalid signer eID
This eID does not support signing this document format. |
2044 - GetSDO Details
Failed to GetSDO Details. |
2045 - Invalid GetOrders request
GetOrders request from customer is invalid. |
2046 - Invalid MergeSDO
MergeSDOs request from Customer is invalid. |
2047 - Merchantsign is not supported
Merchantsign is not supported for PKIProvider. |
2048 - RequireAuthentication not supported
RequireAuthentication is not supported for Signer PKIProvider. |
2049 - Signer ID is missing
The InsertOrder request is invalid. If a document requires authentication before signing, the AcceptedPKI element for the corresponding Signer should have Signer ID. |
2050 - Invalid Poces Signer ID RID combo
The combination of CertificatePolicy Personal and signerId type RID is not allowed for PKIID. |
2051 - Invalid Moces SignerID PID Combo
The combination of CertificatePolicy Employee and signerId type PID is not allowed for PKIID. |
2053 - PKIProvider not supported
The PKIProvider is not supported. |
2056 - Invalid document description
Document title or description must be more than 4 characters long. |
2058 - Invalid docref in B2B postprocessing
Invalid request. LocalDocumentReference referenced in B2BPostprocessing is non-existent. |
2059 - Invalid Signerref in B2B postprocessing
Invalid request. sign order contains invalid LocalSignerReference in B2BPostprocessing. |
2060 - Invalid Orgref in B2B postprocessing
Invalid request. sign order contains invalid LocalOrganizationRef in B2BPostprocessing. |
2061 - Unrefereced orgref
Invalid request. sign order contains LocalOrganizationRefs which are not used. There are some localOrganizationRefs which are not referenced in SignAndProcuraVerification. |
2062 - B2B postprocessing requres SSN access
Invalid request. sign order contains B2BPostprocessing but Customer is not allowed to access SSN. |
2063 - B2B postprocessing requres B2B customer
Invalid request. sign order contains B2BPostprocessing but customer is not ID-Rights customer. |
2064 - B2B postprocessing not signer of doc
Invalid request. Can not perform sign and procura verification for signer since he is not a signer of document in sign order. |
2065 - B2B postprocessing contry code not supported
Invalid request. sign order contains countrycode in Organization which is not supported. |
2066 - B2B postprocessing contains MerchantSigner
Invalid request: MerchantSigner is not allowed in B2BPostprocessing. |
2067 - Too old xsd schema
Invalid request. sign order refers to a type that is not supported by older schemas. |
2068 - Invalid OrganizationNumber
Invalid request. sign order contains an invalid OrganizationNumber. |
2069 - Invalid SSN
Invalid request. sign order contains an invalid SSN. |
2070 - Invalid PID
Invalid request. sign order contains an invalid PID-no. |
2071 - Invalid notification channel
Invalid InsertOrder request. The customer notification channel is not available. |
2074 - Document content missing
Signing restrictions violated in sign order. Document content missing for document. |
2075 - xml document content missing
Signing restrictions violated in sign order. Document content missing for XML document. |
2076 - Document content missing
The signing restrictions has been violated in sign order. The document content are missing for the specified XSL document. |
2077 - Invalid CRV RID format
Invalid InsertOrder request. IDValue has the wrong format for PKIID. CVR-RID format should be [CVR:12345678-RID:123] or [CVR:12345678]. |
2078 - B2B postprocessing eID not supported
Invalid request. sign order has B2B-postprocessing which is not supported for eID. |
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2080 - E-Ident MerchantID not set
Document in sign order requires authentication before signing, but no E-Ident MerchantID is set. |
2081 - BankID SE Mobile doc restriction violated
Invalid request. sign order references a Text document in SigningProcess with BankID Mobile Sweden. The Text length restriction is violated. |
2083 - Local refs not unique
Invalid InsertOrder request with sign order reference. The LocalRef LocalRefValue is registered on more than 1 [Organization/Signer/Document]. |
2084 - Local refs invalid for Archive
Invalid InsertOrder request with sign order reference. The localdocument reference in archive [ArchiveName] does not reference any object in order. |
2085 - OrderID not in deletable state
Invalid DeleteDocumentData request with sign order reference. Can not delete document when orderstatus is [value]. |
2086 - ArchiveMetaData missing SubArchive
Invalid InsertOrder request with OrderId referenc. The Archive archive name MetaData is missing the mandatory value for [subarchive-name]. |
2087 - ArchiveMetaData null value
Invalid InsertOrder request with order [value]. The Archive [archivename] MetaData contains empty key or value. |
2088 - PAdES error from server
Error from PAdES server. [OrderID] and [MerchantID]. |
2089 - PAdES local ref error
Could not find SDO with LocalDocumentReference in sign order. [orderID] and [MerchantID]. |
2090 - PAdES generate PAdES
Error in GeneratePades. [OrderID] and [MerchantID]. |
2091 - PAdES GetPAdES
Error in GetPades. [OrderID] and [MerchantID]. |
2092 - PAdES invalid SDO
Invalid SDO. PAdES can not be generated. [OrderID] and [MerchantID]. |
2093 - PAdES not one SDO genrate
Invalid GeneratePades. Null or more than 1 SDO [OrderID] and [MerchantID]. |
2094 - PAdES missing SDO in DB
Could not find SDO in database. [OrderID] and [MerchantID]. |
2095 - GetPAdES request failed
The sign order is not complete, and a PAdES document can not be generated. The OrderID, MerchantID and OrderStatus is listed in the response. Send the error code, MerchantID, time and OrderID to our support using the Contact us form to get more information. |
2096 - Finalize sign order missing signature
sign order is missing signatures. Not all documents have been signed. OrderId [value] MerchantId [value] OrderStatus [value]. |
2097 - Invalid Number of needed signers
NumberOfNeededSignatures is invalid. OrderId [OrderID], LocalDocRef [LocalDocRef], NumberOfNeededSigners [NumberOfNeededSigners]and NumberOfEndUserSigningProcesses[NumberOfEndUserSigningProcesses]. |
2098 - Invalid signer
Signer is not authorized to use TSOS for this Customer. [SignerFingerprint][CustomerId]. |
2099 - Signercert expred
Signer certificate is expired. |
2100 - Signature not verified
The signer certificate is not verified. |
2101 - Invalid MetaDataValue for Archive
Invalid InsertOrder request with [OrderID]. The [Archive] MetaData has invalid value for [value]. |
2102 - Missing mandatory MetaDataValue for Archive
Invalid InsertOrder request with [OrderID]. The [Archive] MetaData is missing the mandatory value for [value]. |
2103 - MerchantPKIProvider needs signerID
Invalid InsertOrder request with [OrderID]. You have not specified AcceptedPKIs for the LocalSignerRef [value]. |
2104 - PKIProvider needs signerID
Invalid Insertorder request with OrderID [OrderID]. PKIProvider [value] requires SignerID for the LocalSignerRef [value]. |
2105 - Invalid OTP Provider
Invalid Insertorder request with OrderID [OrderID]. You have specified an unknown OTP-Provider name [value] for PKIProvider [value] and LocalSignerRef [value]. |
2106 - Missing madatory value
Invalid InsertOrder request with OrderId [OrderID]. Missing mandatory field [value] for PKIProvider [value] and LocalSignerRef [value]. |
2107 - Field size violation
Invalide InsertOrder request with OrderId [OrderID]. Length of field [value] is limited to [value] bytes. |
2108 - Field content violation
Invalid InsertOrder request with OrderId [OrderID]. Content of field [value] has an invalid value [value]. |
2109 - ModifySigner Signer not found
ModifySignerRequest Failed for OrderID [OrderID]. LocalSignerRef [LocalSignerRef] does not exist. |
2110 - AttachBCTOSDO for SE not allowed
Attaching business certificate for Swedish organisation is not allowed [OrdID][OrganizationRef][OrganizationNumber][CountryCode]. |
2111 - ModifySigner Signing process status
ModifySignerRequest Failed for OrderID [OrderID] and LocalSignerRef [LocalSignerRef]. You are not allowed to perform signer modifications when signing-process has StatusId [StatusId] |
2112 - ModifySigner data not found
ModifySignerRequest Failed for OrderID [OrderID] and LocalSignerRef [LocalSignerRef]. No value found for [%3=%4]
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2113 - BankID NO Mob PDF Customer text message restriction violated
Invalid request. OrderId [OrderID] references a Text document SignTextPrefix [SignTextPrefix] in SigningProcess with BankID NO Mobile. The Text length restriction is violated and restricted to 50 chars. |
2114 - SignTextPrefix not supported for eIDs
Invalid InsertOrder request with [OrderID=value]. SignTextPrefix is not supported for specified eIDs in [LocalSignerRef=value]. |
2115 - BankID NO Mob text Customer text not supported
Invalid request. OrderId [OrderID] references a Text document having SignTextPrefix [SignTextPrefix] in SigningProcess with BankID NO Mobile. SignTextPrefix is not supported for TEXT Document type. |
2117 - No signing processes found
[OrderID=value] has no signers with [LocalSignerReference=value] and [LocalDocumentReference=value] for [stepNumber=value]. |
2118 - No signatures found
[LocalSignerReference=value] has no signatures for [OrderID=value] and [LocalDocumentReference=value] for [stepNumber=value]. |
2119 - Failed getting signatures
Failed getting signatures in [OrderID=value] |
2120 - Truncated SDO
Failed reading SDO in OrderID=[OrderID value]. Please try again after a while. |
2121 - AttachBCTOSTO for FI not allowed
Attaching business certificate for Finnish organisation is not allowed [OrderID=OrderID value][OrganizationRef=Organization reference value][OrganizationNumber=Org. Number value][CountryCode=Countrycode value]. |
2122 - Invalid request
Attaching business certificate for Danish organisations are not allowed. The combination of the elements AttachBusinessCertificateToSDO set to true and Country set to DK is not supported. Read more about these elements. |
2123 - Notification channel blocked
One or more notification channel (XML, SMS and/or e-mail) is not allowed for this customer configuration. Send the error code, MerchantID, time and OrderID to our support using the Contact us form to get more information. |
2124 - XML request not allowed
The used XML request is not allowed for this customer configuration. Send the error code, MerchantID, time and OrderID to our support using the Contact us form to get more information. |
2126 - Invalid request
The document type in the sign order is not supported for the specified eID. |
2127 - Invalid request
The JWT parameter was invalid. |
2129 - Invalid signer reference
"Invalid request. [OrderID] contains CustomProperties.Property with invalid [LocalSignerReference]". An invalid LocalSignerReference have been set in the CustomProperties element. |
2130 - Attachment too large
The InsertOrder with the given OrderID is invalid. The size of the attachment with the given LocalAttachmentReference is too large. The limit is 3 MB. |
2131 - Attachment reference not unique
The InsertOrder with the given OrderID is invalid. The given LocalAttachmentReference is registered for more than one attachment. |
2132 - Missing attachment content
The attachment content for the given order and LocalAttachmentReference is missing. |
2133 - Non-supported usage of custom properties
Your merchant is configured with BankID for SDO sealing. This is not supported together with custom properties. Remove the custom properties from InsertOrder or contact support to update your SDO seal configuration." |
2134 - Invalid InsertOrder
A signer can't have more than one custom property named "OrganisationNumber" in the InsertOrder. |
2135 - Invalid InsertOrder
The InsertOrder request with [OrderID] is invalid. This is because a document with PDF form signing can only be referenced once per Step. |
2136 - Missing configuration
The requested AuthenticationID is not found on the applicable merchant's configurations. Contact support to update your configuration. |
2137 - Duplicate eIDs
The signer can't have both an authentication-based eID and a eID specific signing method. The duplicated authentication-based signing is defined as the [AuthenticationID]. Remove either the eID specific signing method or the authentication-based signing method from the InsertOrder request. |
2138 - Error finding authentication service
The lookup towards the E-Ident authentication service failed with the given reason for the given OrderID. Contact support if you have any questions and if this error continues. |
2139 - Invalid custom properties
The InsertOrder [OrderID] includes a customer property value [CustomProperty] that is not allowed together with the use of authentication based signing. |
2140 - No PDF form document in order
The requested OrderID doesn't contain any PDF form documents. |
2141 - PDF form not completed
The PDF form for the requested OrderID and LocalDocumentReference has not yet been completed. The form data is available when the form has been filled out and the signer has continued to signing the document. It is not required that the document has been signed before the form data can be returned. |
2142 - A PDF form must have EndUserSigner as first signer
A PDF form document can't have a MerchantSigner as the first signer of the document. The first signer must be an EndUserSigner as this user shall complete the form. |
2143 - Missing authentication-based signing configuration
The customer setup is missing authentication-based signing configuration. Please contact support to update the configuration. |
2144 - Invalid PDF document
The PDF document with the given LocalDocumentReference is not a valid PDF. |
2145 - Invalid OutputFormat
The referenced order has an invalid OutputFormat. Read more about OutputFormat. |
2146 - Invalid document type
The referenced order has an invalid document type when the OutputFormat is set to PAdES. Read more about OutputFormat. |
2147 - Invalid eID for OutputFormat
The referenced order has invalid eID/PKI when the OutputFormat is set to PAdES. Read more about OutputFormat. |
2148 - Invalid merchant signer
The referenced order includes a merchant signer that is not allowed when the OutputFormat is set to PAdES and the AcceptedPKI is set to the referenced eID. |
2149 - CustomProperties not allowed when OutputFormat is PAdES
The referenced order includes one or more CustomProperties. This is not allowed when the OutputFormat is set to PAdES. Read more about OutputFormat. |
2150 - B2BPostProcessing not allowed when OutputFormat is PAdES
The referenced order includes one or more B2BPostProcessing elements. This is not allowed when the OutputFormat is set to PAdES. Read more about OutputFormat. |
2151 - GetDocuments request invalid
This error code is returned if the ReturnSDO element in the GetDocuments request is set to true while the OutputFormat in the InsertOrder was set to PAdES. An SDO can't be created if the order output format was PAdES. |
2152 - Not allowed to include SSN
The customer with given MerchantID is not allowed to use IncludeSSN in the given OrderID. This since the MerchantID hasn't access to receive SSN for the given eID. Contact support if you have more questions. |
2153 - Invalid PDF document
One or more of the PDF documents added to the given OrderID doesn't validate according to validation rules for signing with MitID. See PDF validation section for more information. |
2154 - Invalid signer
This error code is returned if the following is the case:
The MitID signer must be defined in the first step.
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2155 - Max length exceeded
This error code is returned if the max length of the document title defined in the Documents element of the InsertOrder. The max length is set to 60 characters. The MaxBytes are 70. |
2157 - LocalSignerReference missing
This error code is returned if a GetPAdES request is sent to E-Signing and when the following is the case:
A native PAdES from MitID can't contain more the one signer. If there is more than one signer on the document, E-Signing will return a PAdES for each signature. |
2158 - LocalSignerReference error
This error code is given if a GetPAdES request has been sent with the LocalSignerReference set and the LocalSignerReference is not found for the given OrderID. |
2159 - PAdES: To many MitID signers defined
The InsertOrder is invalid as there is defined more than one MitID signer for the specified document when the output format is set to PAdES. It is only possible with one MitID signer on each document. |
2160 - GetSDO not supported for order
The GetSDO message is not supported for the given OrderID as this order has output format set to PAdES and a SDO can't be created from a PAdES. See the OutputFormat description in the ExcutionDetails section. |
2161 - Invalid signprocess status
An error has occured during processing of the sign process. Please contact support if you experience this issue. |
2163 - IncludeSSN element missing
The given sign order is missing the IncludeSSN for the given eID. |
2164 - Merchant disabled
The merchant ID used in the request is disabled in E-Signing. If you have any questions, contact support. |
32503 - Internal error
An unexpected internal error has happened. Contact support by using the Contact us form for more information. |
32504 - Internal error
An internal error relating to getting data has occured. Contact support by using the Contact us form for more information. |
32505 - Internal error
An internal error has occured. Contact support by using the Contact us form for more information. |
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